General

What is Garena Clan System?
Garena Clan System provides a place for like-minded gamers to make friends, share gaming experience and play together or challenge each other in this fantastic gaming arena. You can play a number of different roles, such as lord, administrator and member. Come and showcase your gaming talent in your Garena Clan!
How do I create a clan?
You can create a clan by visiting the clan homepage and selecting the option to “Create a Clan”. After signing in, you will be brought a to clan creation form. It costs 300 shells to create a clan which will be deducted from your balance when you submit the form.
Why can't I create my clan?

It could be due to one or more of the following reasons:

  • You have not logged in to Garena.
  • You have not filled in the required fields.
  • Your preferred clan name has already been registered by other gamers.
  • Your preferred clan name contains restricted phrases
  • You have not checked to agree to the terms and conditions of Garena Clan System.
  • You have already created a clan or joined a clan.
  • There is an ongoing server maintenance. Please try again later.
  • Your account has been banned in Garena Clan System.
How do I join a clan?

To join a clan, you can follow four simple steps.

  1. Locate your preferred clan's homepage using the search clan function.
  2. Click the "Join this Clan" button on the left hand side of the clan profile.
  3. Fill in your request message and click OK.
  4. Wait for Clan Lord’s approval.

Note that some Clans are invite only and hence you will not be able to request to join.

Why can't I join a clan?

It could be due to one or more of the following reasons:

  1. You have not logged in to Garena.
  2. You have already created a clan or joined a clan.
  3. There is ongoing server maintenance. Please try again later.
  4. Your account has been banned in Garena Clan System.
Can I join multiple clans?
Yes. You can join up to 3 clans.
How can I quit a clan?
You can go to your clan profile page and click the "Quit this Clan" link to the right of the Garena Clans tab. You are required to double confirm your decision and then quit your clan. You may create a new clan or join another clan after quitting the existing clan.
What is "I am here today"?
By clicking "I am here today", you indicate that you have checked in to your clan today and your avatar on your "Clan Members" page will have a green footprint. Regular check-in contributes to your clan’s activeness rating.
How can I view other members in the clan?
You can click the "Members" tab and view your clan members from there. You can also hover your mouse over your clan member’s avatar to view a detailed profile of this clan member.
How can I interact with other clan members?
You can interact with other clan members either through clan feeds on your clan profile page or through your clan chat on Garena Plus.
Can I post multimedia content in clan?

Yes, you can post picture or media in clan feeds. However, you are not allowed to upload any picture or video directly to Garena Clan System. Please make sure that the multimedia content that you will post is appropriate*.


* Appropriate content means one should not post anything that falls into any of the following categories:

  • break any relevant local, national or international law or which incites or encourage others to break any such law;
  • be racist, sexist or homophobic or otherwise discriminatory;
  • be pornographic, obscene, profane, vulgar, or contains swearing (including words which use * or any other symbols instead of a letter to make the profanity less obvious);
  • be defamatory of any person, entity or organisation;
  • be persistently abusive, threatening, repeatedly a cause of nuisance or annoyance or otherwise illegal towards other Forum users, our staff or our property or that of our agents;
  • be otherwise offensive in our reasonable opinion;
  • infringe the rights (including but not limited to the intellectual property rights) of any person or legal entity;
  • include advertising, or is soliciting business;
How can I edit my message or comment?
You are not allowed to edit your message or comment. However, you can delete your message or comment and post a new one if your clan lord has allowed you to.
How can I view comments of a post?
You can view comments of a post by clicking the “View all ( ) comments” right below the post.
What is Clan Lords’ Dialogue?
Clan Lords’ Dialogue is a channel for clan lords of the same game to communicate with each other and promote their clans in the game community.
Why can't I leave message on my own clan or other clan’s message board?
It is most likely because the clan lord has limited the right of your user group. Please check with the clan lord of your target clan.
How can I chat to clan members in private?
You can leave message on your clan profile page and tick the check box “post as private”, your post on your clan feeds will only be visible to your clan members. Alternatively, you can chat to your clan members in private in clan chat on Garena Plus. Do note that if your clan lord has restricted you from seeing private posts, you will only be able to view the privates posts you make.
How can I report a spam or illegal content posted in a clan?
You can report any spam or illegal clan activity to clanchief@garena.com. Alternatively, you may make a post on the Garena Forums.
How can I report a bug or an important issue regarding to Garena Clan System?
Please kindly write to clanchief@garena.com. Alternatively, you may make a post on the Garena Forum.